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Posts posted by Jeff Riechers
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Do you get the error message when selecting the machine itself? Are there too many snapshots on the VM currently?
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2308 UPM fixes the permission issue.
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So deployed updated WEM for a client and got the Web Studio running and found the Usage Insights section. WEM service allows customization of what gets viewed here, but On-Premises doesn't give you that level of control.
Is there a method to pull this data from the WEM database directly for generating our own reports? Application utilization within WEM controlled environments is huge, and there are whole software vendors that track this data. If WEM is already gathering it is there a way to get to this data?
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This could be coming down from Citrix Studio so check for policies there. Also if you open the master image you can hit change in add/remove programs and verify they have been changed there.
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If the VM has a CD rom bound to it, try ejecting that and see if that changes anything.
Try migrating the VM to a different host and try booting from there.
Also try a toolstack-restart on the primary XS host to see if that removes any locks on the VM files.
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Are you setting up your connection as an Identity Provider, or as a Service Provider.
Can you share the settings you are using in those fields? Please scrub any site specific information from the fields as necessary for security.
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Multiple vGPUs are often see with high computational fields. So anything that can offload to the Cuda cores on the nvidia engine.
If they vgpu is just being used for graphics rendering, then a single vGPU is what you are looking to use.
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Are the machines domain joined? Do they have network access to the on-premises WEM server? Technically it should connect and work. What does the WEM Agent logs say when it tries to connect to on-premises?
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Are you seeing it in Disk Management where you can assign a drive letter to it? That is how I have accessed UPM profiles in the past.
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Make sure to setup Zones as well and assign your controllers and catalogs to the appropriate zones. This will help them prefer one side over the other if they are asked to re-balance.
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It would not. It would only shutdown unused machines, but it would always leave 10% unless you modify the buffer from powershell.
I would setup a script to shutdown the machines at a set time. That would force out anyone that is logged in.
I have a powershell script you can modify that should get you what you need.
https://www.jeffriechers.com/wiki/restart-machine-script-with-tags/
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I would set it up with Conditional Based Access where you set your internal Natted IPs to not require MFA and allow for longer caching of credentials.
That way external users would be prompted for the additional login requirements.
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Try it out in Desktops if you can. That will load different parts of the authentication process and will allow it to be narrowed down to Citrix's engine, or Office's engine.
Do you see any info in the Okta logs when this problem shows up?
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Does it happen only on published applications? Or does it happen on Desktops as well.
Was asking both of you. Trying to find an answer for you both.
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Did you do the rest of the items in that post? The updated VDA, and windows updates?
So is it not even launching? Or hanging on the auth process.
Also what are you using for your profile management? UPM or FSLogix?
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I will usually just create 2 gateways. 1 for external 1 for internal. On the internal one do just LDAP.
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WLB does have the ability to exclude VMs from the recommendations. Found this in the documentation.
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Actually this looks like normal logging. Looking at the logs I see this line.
2023-11-02;13:12:35.358;INFORMATION;;;;4600;ReadPolicy: Configuration value read from Policy: LogLevelInformation=<1>
This means that somewhere either GPO, registry, Wem, or Studio is enabling information logging.
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James has the more fluent answer above for the universal licensing.
If you setup a delivery controller on an AWS instance, and then install the Citrix VDA without MCS or PVS, you can then just create a machine catalog as an existing machine without provisioning. This allows the VDA and controller to interact without talking to the AWS platform.
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I ended up just pulling them from a 13.1 build for mine. I need to setup a process to update those. Maybe I can add those to my terraform template as well.
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Does it work from other locations with different internet? Or do you see the same everywhere.
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This license doesn't have the rights to deploy to a cloud provider. You would have to setup the machine as non-controlled, or upgrade your license to support cloud support.
Update Machine Catalog: Machine xyz is not found
in Desktop Server - General
Posted
I personally haven't run into this issue before. Are there any logs on the vcsa machine? You may have to do a cdf control trace and submit it to support for more details.