Eoin OCleirigh

The problem is back (regressed) in release 23.11. I'm using an M2 MacBook Pro (which has a notch) but only see the problem when I try to use "Use All Displays in Full Screen" (which only works at all if High DPI mode is turned off. It seems to work better when I have monitors with lower reolsution capabilities - ie. the same Mac plugged into just two 24" 2k monitors - so it might be related to how 5k (Apple Studio Displays). When I absolutely need multiple monitor support I can still use the built-in display for accurate mousing - and just "aim high" on the other monitor - but no - that's not a productive way to work! Please Citrix can we have a correction for this.

I've found that working with Citrix Viewer 23.11 and two external 24" (2k) displays and one built-in/internal (Notched Mac) display works, but not with Apple Studio Display(5k and notched display while) in High DPI mode. Disabling high dpi mode (which seems a high price to pay) restores the multi screen display support., BUT the mouse cursor appears to be getting the wrong address on the 5k monitor as if it weren't accounting for the menu bar position, I have to click a bit higher than I expect to hit windows buttons/targets - Unusable for me, but maybe someone knows a fix. Support articles suggest that this may be due to our admins setting an inadequate Video Memory maximum... Is there a way to tell if a single user is hitting the max memory? Can limits be set for different users/environments or is it a site wide setting? Is there a way to correct mouse position reporting on multiple monitors?