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Launching Published Apps multiple times


Mike1709156907

Question

I have an interesting issue in a 1912LTSR site.

 

The published app is not restricted. Meaning that it is configured in Studio to "Allow unlimited use" and the box "Limit to one instance per user" is unchecked.

 

I have two StoreFront servers. They are both configured identically.

 

The issue: when a user launches the published app while connected through StoreFront A, the user is able to successfully launch the app multiple times. However, when they are connected via StoreFront B, the user is only able to launch the application once!

 

The only error message that I see in StoreFront is Event ID 28:

Failed to launch the resource 'ApplicationName' using the Citrix XML Service at address 'http://XYZ.company.com/scripts/wpnbr.dll'. The XML service returned error: 'active-session-limit-reached'.

 

This does not make any sense because the app multi-session behavior is configured on the broker and not the StoreFront side.

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