Andy Vanderbeken Posted November 14, 2023 Share Posted November 14, 2023 I'm currently setting up a copy of our productional basic ICA ONLY Netscaler Gateway from scratch for QA purposes in order to validate our existing installation procedures and implement new changes. 1 of those changes is simply replacing the deprecated classic policies by advanced policies but when I do so I find that logging on to our published Citrix desktops suddenly no longer works but instead gives: with the following syslog message: When I unbind that new advanced policy from the Virtual Server and bind once more the classic version (which uses the exact same session profile) instead all immediately works fine again and there is no more warning log entry in the syslog. Here are both policies side by side: Anyone come across the same problem or have any idea ? Switching between both policies is litteraly the only change I'm making between working or not. Additional info Netscaler firmware version: Link to comment Share on other sites More sharing options...
Scott Bowling Posted November 14, 2023 Share Posted November 14, 2023 What firmware are you leveraging? Gateway authentication may not support advanced policies. Link to comment Share on other sites More sharing options...
Andy Vanderbeken Posted November 14, 2023 Author Share Posted November 14, 2023 Hi Scott, I had just added the info after creating the post. Please refresh the page Link to comment Share on other sites More sharing options...
Scott Bowling Posted November 15, 2023 Share Posted November 15, 2023 I'm running 13.1 49.15 and leveraging advanced expressions for session policies Link to comment Share on other sites More sharing options...
Jeff Riechers Posted November 22, 2023 Share Posted November 22, 2023 On your Storefront server under Application and Service Logs what message do you get in the Citrix Delivery Log? Link to comment Share on other sites More sharing options...
Ken Z Posted November 27, 2023 Share Posted November 27, 2023 Andy Edit your Gateway vServer and let me know what your "ICA Only" is set to in 'Basic Settings'. I'm guessing it's set to true? Regards Ken Z Link to comment Share on other sites More sharing options...
Andy Vanderbeken Posted November 27, 2023 Author Share Posted November 27, 2023 10 hours ago, Ken Zygmunt said: Andy Edit your Gateway vServer and let me know what your "ICA Only" is set to in 'Basic Settings'. I'm guessing it's set to true? Regards Ken Z Hi Zygmunt, no. I clearly and explicitly mentioned my CAG installation as a "basic ICA ONLY Netscaler Gateway" in my OP to indicate that to anyone that reads this post: Link to comment Share on other sites More sharing options...
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