Logging not display at Citrix Studio. How to restore this Logging?

[poomz]

Hello,

I have use CVAD version 7.2203 CU2 but I do not know why Logging's not show at Citrix Studio.  How to restore this Logging to show at Citrix Studio.

 

[poomz]

OK. I undetstood this issue. it's about Citrix Edition and Standard 's not support Citrix Logging.

[Robert Young1709152714]

Are you a Full administrator ? Could be an admin gave you only certain permissions 

Seems you also might have a MMC that has Studio and Storefront combined. Try to launch to Studio MMC and see. 
Also check the following  commands run ok in Powershell Get-Logsite or Get-LogDataStore . Perhaps during an upgrade the config logging was disabled https://support.citrix.com/article/CTX139447/how-to-disable-or-enable-configuration-logging-service-in-xendesktop-7-using-powershell

 

 

[poomz]

3 hours ago, Robert Young1709152714 said:

Are you a Full administrator ? Could be an admin gave you only certain permissions 

Seems you also might have a MMC that has Studio and Storefront combined. Try to launch to Studio MMC and see. 
Also check the following  commands run ok in Powershell Get-Logsite or Get-LogDataStore . Perhaps during an upgrade the config logging was disabled https://support.citrix.com/article/CTX139447/how-to-disable-or-enable-configuration-logging-service-in-xendesktop-7-using-powershell

 

 

 

Yes.  I have administrator rights and use the default account when installing the Citrix system.  

OK. I will test to launch Studio by MMC.

[poomz]

On 5/12/2023 at 7:20 PM, Robert Young1709152714 said:

Are you a Full administrator ? Could be an admin gave you only certain permissions 

Seems you also might have a MMC that has Studio and Storefront combined. Try to launch to Studio MMC and see. 
Also check the following  commands run ok in Powershell Get-Logsite or Get-LogDataStore . Perhaps during an upgrade the config logging was disabled https://support.citrix.com/article/CTX139447/how-to-disable-or-enable-configuration-logging-service-in-xendesktop-7-using-powershell

 

 

Hi Robert,

I have tested to run "Get-LogSite" and found some problem about state as showed "NotSupported" 

How can I solved this issue?

 

[Robert Young1709152714]

Correct: This means the license edition you have does not support configuration logging. Likely a standard edition license. https://www.citrix.com/content/dam/citrix/en_us/documents/data-sheet/cvad-service-feature-matrix.pdf

 

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/monitor/configuration-logging.html

"Product editions that do not support configuration logging do not have a Logging node in Studio."

[poomz]

2 minutes ago, Robert Young1709152714 said:

Correct: This means the license edition you have does not support configuration logging. Likely a standard edition license. https://www.citrix.com/content/dam/citrix/en_us/documents/data-sheet/cvad-service-feature-matrix.pdf

 

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/monitor/configuration-logging.html

"Product editions that do not support configuration logging do not have a Logging node in Studio."

Can you suggest another method for checking the logging?  In case if we can't check  Logging node from Citrix studio

[Robert Young1709152714]

Citrix Director would be the go to monitoring solution. https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/director.html 

It is available for all license editions. 

 

Configuration logging feature is more to track the changes that different admins make to CVAD site over time. e.g policies, catalog updates.

What are you looking to track ? 

The Citrix Health Assistant may also be a good tool if you are troubleshooting something that failed. 

 https://support.citrix.com/article/CTX207624/citrix-health-assistant-troubleshoot-vda-registration-and-session-launch

 

[poomz]

1 minute ago, Robert Young1709152714 said:

Citrix Director would be the go to monitoring solution. https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/director.html 

It is available for all license editions. 

 

Configuration logging feature is more to track the changes that different admins make to CVAD site over time. e.g policies, catalog updates.

What are you looking to track ? 

The Citrix Health Assistant may also be a good tool if you are troubleshooting something that failed. 

 https://support.citrix.com/article/CTX207624/citrix-health-assistant-troubleshoot-vda-registration-and-session-launch

 

Yes.  I want to get tracking information about any citrix admins to change any functions at Citrix Studio. 

[Robert Young1709152714]

10 minutes ago, poomz said:

Yes.  I want to get tracking information about any citrix admins to change any functions at Citrix Studio. 

 

Then Configuration logging is the correct feature for this. You could work with your Partner to look at updating your license edition or move to Citrix Cloud DAAS where configuration logging is enabled on all editions.