Clone Server 2019 Remote Desktop License Server issue

[Kevin Halstead1709158370]

Hi,

 

I don't think i've come across this before. We are using Azure to deploy Citrix Session Hosts. We have done the work. Sysprepped and placed into Azure Image gallery.

We managed to deploy 10 out of the image all went well.  

Several months down the line we need to deploy more Citrix session hosts.

They deploy fine but we are unable to log onto them when they are deployed

We get the message "The remote session was disconnected because there are no Remote Desktop License Servers", this is correct as the machine is still in a workgroup. 

I have tried launching command prompt as administrator and then connecting with "mstsc /v:citrix11 /admin" but still get the same message.

Tried all combinations of /admin but I cannot get on. 

I even tried going through serial console in Azure to delete the graceperiod key, but that doesn't seem to have an affect.

 

Is there any other way around this?  We are pretty stuck expanding our Citrix environment in Azure.

 

 

  

[James Kindon]

nice one - long live MCS provisioning ?

 

Have you seen this one? -You might need to follow this all the way through

https://docs.microsoft.com/en-us/troubleshoot/azure/virtual-machines/troubleshoot-rdp-no-license-server

 

[Pavan nannapaneni1709152483]

Hi Kevin,

did you check your GPO settings.

Computer Configuration\ Administrative Templates\ Windows Components\ Remote Desktop Services\ Remote Desktop Session Host\ Licensing

Use the specified Remote Desktop license server     Enabled

Set the Remote Desktop licensing mode     Enabled

[Kevin Halstead1709158370]

Hi, 

 

Thanks for your replies.

Yes we went through that article, entered all the information through serial console. Even to the point of removing the remote desktop services feature, but then for some reason you can no longer RDP to it when you do that. 

We have per use licensing, seems the licensing information is still in there but a local account (Being off the domain after being built from the clone) is not allowed to logon.

Not sure if we have found a bug or we have done something wrong.

 

Thanks.

 

[Pavan nannapaneni1709152483]

Hi Kevin,

 

Please check below, especially the x509 certificate refresh.

 

https://docs.microsoft.com/en-us/troubleshoot/windows-server/remote/cannot-connect-rds-no-license-server