Da Zee Posted November 23, 2021 Share Posted November 23, 2021 I am trying to install Hypervisor 8.2 (free) on a new PC and it is getting stuck at the beginnig of the install and just showing a blank screen. I am using an ASUS H570 Pro motherboard and Intel i7 11700 cpu with 32GB RAM. I have enabled virtualization in the BIOS and disabled the secure boot option. However it always comes back to a blank screen shortly after the install begins. Similar to this thread https://discussions.citrix.com/topic/413704-citrix-hypervisor-820-installation-no-image-after-grub/#comment-2081873 The last line seen before the blank screen is "Xen is relinquishing VGA console" Tried following the troubleshooting information in the Citrix documentation. Press Alt+F1 to access the main Citrix Hypervisor Installer Press Alt+F2 to access a local shell Press Alt+F3 to access the event log But at the point where I have the blank screen none of these has any effect. Any suggestions would be most welcome. Link to comment
0 Tobias Kreidl Posted November 25, 2021 Share Posted November 25, 2021 Which boot mode -- UEFI or BIOS? Link to comment
0 Da Zee Posted November 26, 2021 Author Share Posted November 26, 2021 UEFI. Tried some suggestions I found with the error on limiting the memory setting on startup, but nothing seems to resolve so far. Currently now running Hyper-V for testing, but would prefer to be using Citrix. When testing on an older machine I found the interface much better to use. Just wish I could install on the new machine. Link to comment
0 Boby John1709155536 Posted November 26, 2021 Share Posted November 26, 2021 I would test XS 7.1CU2 and see if that helps or maybe try BIOS boot to see if that makes a difference Link to comment
0 Mark Syms Posted November 26, 2021 Share Posted November 26, 2021 Is the hardware listed on the Hardware Compatibility List ? http://hcl.xensource.com/ Link to comment
0 Da Zee Posted November 26, 2021 Author Share Posted November 26, 2021 2 hours ago, Mark Syms said: Is the hardware listed on the Hardware Compatibility List ? http://hcl.xensource.com/ Not listed there, is an ASUS H570, not a server. Older hardware I was testing is also not there, I guess I was just lucky with it? Link to comment
0 Mark Syms Posted November 26, 2021 Share Posted November 26, 2021 Likely, if it's not on the HCL then support is on a "Best effort" basis and it may just not work. Link to comment
0 Tobias Kreidl Posted November 26, 2021 Share Posted November 26, 2021 Or try BIOS mode first before giving up. Link to comment
Question
Da Zee
I am trying to install Hypervisor 8.2 (free) on a new PC and it is getting stuck at the beginnig of the install and just showing a blank screen.
I am using an ASUS H570 Pro motherboard and Intel i7 11700 cpu with 32GB RAM.
I have enabled virtualization in the BIOS and disabled the secure boot option.
However it always comes back to a blank screen shortly after the install begins.
Similar to this thread https://discussions.citrix.com/topic/413704-citrix-hypervisor-820-installation-no-image-after-grub/#comment-2081873
The last line seen before the blank screen is "Xen is relinquishing VGA console"
Tried following the troubleshooting information in the Citrix documentation.
Press Alt+F1 to access the main Citrix Hypervisor Installer
Press Alt+F2 to access a local shell
Press Alt+F3 to access the event log
But at the point where I have the blank screen none of these has any effect.
Any suggestions would be most welcome.
Link to comment
7 answers to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now