I've been struggling getting disconnected sessions to log off by themselves. Citrix support can't seem to find a solution either. I was able to recreate the issue.
It appears that if a user logs off the workspace portal without closing the applications first, the sessions hang. In a company of about 700 users, this happens A LOT.
We found 2 process that were causing the issue and added them to the registry on all VDAs
After that was done, the applications themselves (Outlook, Chrome, Excel, etc) started causing the sessions to hang. After ending the application, the sessions do successfully log off.
Citrix recommended the following changes to local policy, Computer Config/Windows components/remote desktop services/remote desktop session host/session time limits
These changes were unsuccessful.
If anyone has any suggestions other than the one listed that have been successful, PLEASE let me know.
Manually killing up to 80 sessions every morning is started to take a toll on me :)
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Matt Sherman
I've been struggling getting disconnected sessions to log off by themselves. Citrix support can't seem to find a solution either. I was able to recreate the issue.
It appears that if a user logs off the workspace portal without closing the applications first, the sessions hang. In a company of about 700 users, this happens A LOT.
We are running VA/VD 7 1912 from the cloud
The situation is exactly like the one in this previous post.......... https://discussions.citrix.com/topic/397967-xenapp-sessions-not-terminating/
We found 2 process that were causing the issue and added them to the registry on all VDAs
After that was done, the applications themselves (Outlook, Chrome, Excel, etc) started causing the sessions to hang. After ending the application, the sessions do successfully log off.
Citrix recommended the following changes to local policy, Computer Config/Windows components/remote desktop services/remote desktop session host/session time limits
These changes were unsuccessful.
If anyone has any suggestions other than the one listed that have been successful, PLEASE let me know.
Manually killing up to 80 sessions every morning is started to take a toll on me :)
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