Existing seamless sesion is stopped when a new app is launched. The new app shows up, all windows are close and a new windows is shown.

[Roel Niesen]

Hello,

 

I have this problem at least on some thin clients.

 

So we can make a connection to XenApp with seamless mode from a TC.

When a session runs for some time and we start a new application, then the application apears but after that all windows are closing and a hidden windows is seen new window (I believe this is the loging process in the background).

 

Is this a setting for 1912cu2?

 

I don't see this with a windows computer or with a newer TC.

 

Igel don't know anything.  We are discussing this sinds March but form past week I got a colprit TC in front of me.

 

Any ideas anyone?

 

thanks.

 

Roel Niesen

 

 

 

[Dennis Parker]

Don't know why this starts happening, but we have discovered that if you do a full "Reset Citrix Workspace" it clears up for a while, but it usually will return eventually. 

Interested to see if others have ideas.

[Roel Niesen]

Hello,

 

This is on a Thin Client. (Igel) wo I don't have control off it.

 

 

[Peter Loumlf]

Don't know if this is the same issue we got.

Some users have a problem, they can open their first published application. But when they open the second application, the session "crashes" and reopens just the first app.

Upgraded from 2106 to 2109 yesterday, no difference

[Björn Schläfli]

Peter: Are you able to install VDA 2012 instead and check if these affected users are good again?

[Björn Schläfli]

This issues in my case happens with some usb webcams. No issues if user disconnects their webcams.

[Björn Schläfli]

I've configured a key in the vda image from Logitech webcams session dis- and reconnection - XenDesktop 7.x - Discussions (citrix.com). 

Path :HKLM\Software\Citrix\SvcHost\IcaCtlsSvcs\
Value: GvchEnable
Type: DWORD Data: 0

 

VDA restart needed.

It disables the generic video camera handler. No negative side effects in my site.

 

This solved my issue.