Windows 10 upgrade default apps reset to blank, snip and sketch tool locks machine after use

[David Kurtz1709159055]

Upgrading from Windows 1809 to 1909.  

VMware Horizon 7.9

ESXi - 6.7

Applayering - 20.3.0.12

 

Using elastic layers and User layers

 

Having some issues on existing user layers and new user layers with Windows 1909 removing default apps for email\photo viewer and web browser.  Clicking on a browser link will prompt user to set a default, but clicking on a .jpg or .png file prompts "You'll need a new app to open this ms-paint link".   Any way to force these options?

 

Also for some reason the Snip and Sketch tool (windows + Shift + S key) locks up the machine for around 30 seconds.  If you uninstall it seems to work fine.  I have uninstalled on the gold image but it reinstalls when a user logs in.

 

Thanks
David

 

[Rob Zylowski]

Hi David how are you removing the apps.  Windows 10 can be quite annoying in how it manages UWP apps. 

 

To remove an app you have to uninstall it for any users on the image then remove it

 

Get-AppxPackage -AllUsers -Name Microsoft.WindowsCalculator | Remove-AppxPackage 
Remove-AppxProvisionedPackage -Online -PackageName Microsoft.WindowsCalculator -AllUsers

 

But I am not sure that will help when a user already has installed the app into their user layer.  I think you will need to remove the app as the user then.  You can probably use a logon script based in PowerShell.  For that I think you would only use the first command.

 

Rob

[David Kurtz1709159055]

Hello Rob,

 

I was just removing the "snip and sketch" tool from settings\apps & features.  I will attempt the powershell removal, and let you know how that goes.  Any thoughts on the default apps gone missing?

 

Thanks

David

[Rob Zylowski]

note the packagename for the second command is more like Microsoft.WindowsCalculator_2020.2009.4.0_neutral_~_8wekyb3d8bbwe  If you do a get first you will see what it is.

For the default apps i think you will need to see what your settings are.  Just remember with user layers if the user shave changed their that might override anything you set in a layer.  Which may mean you need to script the settings or use GPOs.  

[David Kurtz1709159055]

Removing Microsoft.screensketch with powershell on the gold image fixed the snip and sketch tool. I will look into setting the default apps with scripts and\or GPO polices.

 

Thanks

David

[Rob Zylowski]

Glad to help

[Yazmin Dare]

    Thanks for the update and quick reply. This works really well for us MyMileStoneCard