Citrix UPL -search box issues

[Camilo Alvarez]

Hello Everyone!

 

i'm having issues with Citrix UPL (User Personalization Layer), when I press search box in startbar nothing happens or i can't type, sometimes it works when i restart the VDI but normally it doesn't work.

 

My workarround is delete the user layer vhd until it works in the file server. :(

 

My environment:

 

Windows 10 LTSC 2019

Citrix Desktops 1912 CU1

Windows 2019 File Server

User laye Sizer: 15 GB

PVS 1912 CU1

 

NOTES:

 

1. UPM is NOT configured! (i found similar issues in UPM)

2. If i disable UPL Policy, search box works fine.

 

[Jimmy Bouma-Holtrop]

This sounds similar to an issue I had when setting up my Windows 10 image where the start menu wouldn't pop up at all. It's been a few years since I did that, but I have this URL in my notes, maybe it will help: http://www.citrixirc.com/?p=603

 

Jimmy

[Harish Ramakrishna]

Hello All,

 

We have similar issue when using Win10 22H2 MCS VDI with Personalization layer enabled on VDA version 2303 CU3/CU4.

Outside UPL everything works fine . 

 

Any idea what could be the issue ? 

 

regards,

Harish