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Citrix UPL -search box issues

Camilo Alvarez


Hello Everyone!


i'm having issues with Citrix UPL (User Personalization Layer), when I press search box in startbar nothing happens or i can't type, sometimes it works when i restart the VDI but normally it doesn't work.


My workarround is delete the user layer vhd until it works in the file server. :(


My environment:


Windows 10 LTSC 2019

Citrix Desktops 1912 CU1

Windows 2019 File Server

User laye Sizer: 15 GB

PVS 1912 CU1




1. UPM is NOT configured! (i found similar issues in UPM)

2. If i disable UPL Policy, search box works fine.


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