The VM appears to be mapping the local audio devices, however they all appear as 'Citrix HDX Audio' where as before, it reflects the actual local audio device names.
Also, in addition to the names not appearing, there is also no audio coming through. Have tried restarting the VM, service, client ICA, client PC, and reinstalling the ICA workspace client.
Attached screenshot for a little more information.
Is there any I can investigate as to the real status of the audio devices? or advice to troubleshoot this?
Question
Calvin Chan
VDA
Windows v1909,
Citrix Xendesktop LTSR 1912 VDA
Citrix PVS 7.15 LTSR
Client PC - Windows 10 v1909 Workspace App 2002
The VM appears to be mapping the local audio devices, however they all appear as 'Citrix HDX Audio' where as before, it reflects the actual local audio device names.
Also, in addition to the names not appearing, there is also no audio coming through. Have tried restarting the VM, service, client ICA, client PC, and reinstalling the ICA workspace client.
Attached screenshot for a little more information.
Is there any I can investigate as to the real status of the audio devices? or advice to troubleshoot this?
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