Country specific keyboard layout with Workspace App for HMTL5?

[Christian Francke]

Dear NG,

 

I am working in a CVAD 1903 environment, where we deploy PVS based Windows 10 VDIs to our users.

The mandatory client is Workspace App for HTML5.
We deploy our solution to multiple countries with varying languages.

 

Requirement:

 

We want to provide the country specific keyboard layout to our customers but understand that there are some limitations with the HTML5 client.  I found the link below but I have problems understanding what the statements mean. Please have a look at the screenshots for my questions.

 

https://www.citrix.com/content/dam/citrix/en_us/documents/data-sheet/citrix-workspace-app-feature-matrix.pdf

 

Practical tests:

 

Besides my questions in the attached screenshots we did some practical tests. The result was somewhat weird.

 

When we log on from a country specific Windows client (not English, system language and keyboard layout) we end up seeing ENG as the keyboard. Now when we left-click on the task bar we get the correct keyboard. Also when we start an app we get the correct country specific keyboard.

 

I am kind of confused now. My expectation was that the user must set the keyboard manually to the preferred language after logon since HTML5 does not support full keyboard mapping like the native Workspace App.

 

Who can shed some light on this?

 

Kind regards

 

Christian

 

 

[Koenraad Willems]

Hi Christian,

 

Not sure why it is initially switching to ENG, as indeed the dynamic switching is not possible with the Workspace App for HTML5, but the other option (unicode) is described here:

https://support.citrix.com/article/CTX226335

 

Best,

 

Koenraad