We have a locally developed application that we have run for multiple years without any issues in our XenApp 6.5 environment on Server 2008 R2.
However they now updated the program and after that the applications crashes every single time when you close down a journal (it´s an applications for hospital use).
The strange this is that it only happens if you run the applications through a citrix-session. If you RDP to the server you can run the application without issues.
We are also installing a XenApp 7.15 LTSR environment on Server 2016 and it crashes there to on the same manner.
Here is what I have tried:
Run as different users
Run as admin
Disabling Trend Micro Antivirus
Running it from a published desktop from a command-line-prompt
Running it stand-alone as a published app.
Tried different versions of Citrix Receiver (4.1 and 4.9 LTSR and 4.12)
Disabling Citrix API-hooks
Disabling/enabling DEP.
Here is what the applications own log throws:
Exception:
--------------------------------------------------------------------------------------------------------
2.1 Date : Thu, 22 Aug 2019 11:07:20 +0200
2.2 Address : 02B5D18F
2.3 Module Name : PMO.exe - (PMO Client )
2.4 Module Version: 11.0.1.311
2.5 Type : EAccessViolation
2.6 Message : Access violation at address 02B5D18F in module 'PMO.exe'. Läs of address 00000369.
2.7 ID : EC13ACF7
2.8 Count : 1
2.9 Status : New
2.10 Note :
2.11 Sent : 0
Question
David Harrysson
Hi,
We have a locally developed application that we have run for multiple years without any issues in our XenApp 6.5 environment on Server 2008 R2.
However they now updated the program and after that the applications crashes every single time when you close down a journal (it´s an applications for hospital use).
The strange this is that it only happens if you run the applications through a citrix-session. If you RDP to the server you can run the application without issues.
We are also installing a XenApp 7.15 LTSR environment on Server 2016 and it crashes there to on the same manner.
Here is what I have tried:
Run as different users
Run as admin
Disabling Trend Micro Antivirus
Running it from a published desktop from a command-line-prompt
Running it stand-alone as a published app.
Tried different versions of Citrix Receiver (4.1 and 4.9 LTSR and 4.12)
Disabling Citrix API-hooks
Disabling/enabling DEP.
Here is what the applications own log throws:
Exception:
--------------------------------------------------------------------------------------------------------
2.1 Date : Thu, 22 Aug 2019 11:07:20 +0200
2.2 Address : 02B5D18F
2.3 Module Name : PMO.exe - (PMO Client )
2.4 Module Version: 11.0.1.311
2.5 Type : EAccessViolation
2.6 Message : Access violation at address 02B5D18F in module 'PMO.exe'. Läs of address 00000369.
2.7 ID : EC13ACF7
2.8 Count : 1
2.9 Status : New
2.10 Note :
2.11 Sent : 0
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