I'm troubleshooting an issue in my environment, and I'm at a bit of a loss.
When launching applications via storefront web page, using the light client (html5), performance is absolutely horrible. Keystrokes are not displayed immediately (takes 20-30 seconds), and graphical artifacts are left all over the screen. Mouse movements are not delayed, but still leave the graphic artifacts.
For example, If I open Windows Explorer I can move the mouse around and open folders. However, as I move the mouse over things that highlite, the highlite stays. If I type cmd.exe into the address bar, I do not see anything. However, if I type cmd.exe into the address bar and hit enter, a command prompt pops right up almost immediately.
If I switch to the locally installed Workspace App, everything is fine. It only happens when using the HTML 5 client.
To Troubleshoot:
Removed netscaler and went direct to the storefront
Updated HTML5 client
Patched and rebooted storefront servers
I'm just not sure what else to look at ... any thoughts?
Question
Joseph Robinson
Good Afternoon,
I'm troubleshooting an issue in my environment, and I'm at a bit of a loss.
When launching applications via storefront web page, using the light client (html5), performance is absolutely horrible. Keystrokes are not displayed immediately (takes 20-30 seconds), and graphical artifacts are left all over the screen. Mouse movements are not delayed, but still leave the graphic artifacts.
For example, If I open Windows Explorer I can move the mouse around and open folders. However, as I move the mouse over things that highlite, the highlite stays. If I type cmd.exe into the address bar, I do not see anything. However, if I type cmd.exe into the address bar and hit enter, a command prompt pops right up almost immediately.
If I switch to the locally installed Workspace App, everything is fine. It only happens when using the HTML 5 client.
To Troubleshoot:
I'm just not sure what else to look at ... any thoughts?
Thanks!
-joe
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