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Ganesh Raju

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Posts posted by Ganesh Raju

  1. @Lena Loyd, Sometimes, due to unexplained crashes and/or extra rogue processes might result in a session not close even though the user logged off. The session will still active and applications/extra rogue processes might continue to run, but the user is no longer able to connect the session. 
    When an administrator reset a session, it will forcibly terminate that session, applications/rogue processes in that session will be closed, resources used by applications/process will be released.

  2. As the ICA file contain Server's IP instead of the STA ticket, there is some thing wrong in the configuration.  This issue might cause due to several issues, I assume you went through the below articles, if not please look into them and try the resolution.

    https://support.citrix.com/article/CTX209260
    https://support.citrix.com/article/CTX215263

     

    if the above articles didn't help you, please go through below whitepaper- it has detailed information on how to configure Optimal Gateway Routing for Storefront & NetScaler. 
    https://www.citrix.com/content/dam/citrix/en_us/documents/white-paper/ns-optimal-gateway-routing-tech-wp.pdf

  3. The Storefront configuration option, which mentioned above is to define which Storefront URL to populate in Receiver on each machine/VDA in this delivery group to use.

    Use Resource Filtering to filter out application that can accessible via StoreFront.

    https://support.citrix.com/article/CTX220429

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  4. Did you try the instruction state in below document using #customBottom instead of #customScrollTop?

     

    https://docs.citrix.com/en-us/storefront/current-release/manage-citrix-receiver-for-web-site/unified-receiver-experience.html#add-a-dynamic-header-to-the-login-page-in-receiver-for-web.

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