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Ravi BS Gowda

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Posts posted by Ravi BS Gowda

  1. HDX analytics it reports an error that "System has detected the ICA sessions that do not support logging, corresponding reports will not be available.".

     

    HDX Analytics reports in ADM is based on ICA connection parsing in ADC. Once ICA connections are parsed, ADC sends Appflow records to ADM which deciphers them and creates various reports. ADC parses ICA connections only if they are originating from Windows/MAC/Linux receivers. It doesn't parse ICA connections originating from mobile receivers. When there are ICA connections that are not parsed, ADM gives information to the end-user saying "System has detected the ICA sessions that do not support logging, corresponding reports will not be available".

  2. ADM monitors the ICA sessions launched through a gateway. In order to monitor these sessions, ADC sends AppFlow records to ADM every minute. For any reason, if ADM doesn't receive AppFlow records for a session, it will consider that session has got terminated in ADC and stops monitoring that session further.  The time for which ADM needs to wait before considering a session terminated is ICA session timeout. This is configurable in ADM, by default it is set to 15 minutes. 

     

    Let's consider a user has launched a desktop via gateway and ADM is monitoring this session. If ADM doesn't receive any AppFlow records for this session for 15 minutes(ICA session timeout default value), ADM considers this session as terminated. 

     

    This setting is completely on ADM, it doesn't  affect any ICA sessions launched in gateway.

     

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