I created the user, the cmdPolicy, the timeseries analytics profile with the correct name and binded the policy to the user. I can access the file via HTTP Get without any issue, but the file won't update. I had to recreate the user, policy etc. because of some troubleshooting reasons on monday, but the last change on the file is from mid september (could be the time where I deleted the user and profile etc.) Is it safe to delete the metrics_prom_myanaltics.log? Maybe this would trigger netscaler to recreate the file? BR, Jens