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Scott Gilliland

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Posts posted by Scott Gilliland

  1. 46 minutes ago, Scott Gilliland said:

    One main point I have already experienced during testing:

    • The universal driver has an issue at present where it does not show the assigned printers in the control panel (but does via printing in word for example)
      • For this I will be using the default which is vendor driver with fallback to universal

     

     

     

    Correction, it seems this does not effect when just using the UPD but the entire UPS.

     

    Unless anyone can suggest a work around I may not be able to go ahead with this after all....

     

     

  2. Hi All,

     

    Looking to deploy a number of network only printers out to a farm, the below is the advised approach. Can anyone add anything to it i.e. tips/advise?

     

    One main point I have already experienced during testing:

    • The universal driver has an issue at present where it does not show the assigned printers in the control panel (but does via printing in word for example)
      • For this I will be using the default which is vendor driver with fallback to universal

     

    ______________________________________________________________

    Network printer assignments using Citrix policy and universal printing

    ·         Network printers may be assigned based on client name/IP, user name/groups, delivery groups, and Active Directory OUs using policy filters.

    ·         Create multiple policies for assigning different printer sets to multiple user groups.

    ·         Install the Citrix UPS component on the Windows print servers.

    ·         Printer configuration should be identical on all print servers if using Citrix UPS load balancing.

    Printing policies:

    ·         Automatic installation of in-box printer drivers = Disabled

    ·         Universal print driver usage = Use universal printing only

    ·         Printer assignments = add network printers and default settings as needed (requires

    ·         UNC path to printer, use * as client name to apply to all clients)

    ·         Universal Print Server enable = Enabled (restart VDA for policy changes to apply)

    ·         *Universal Print Servers for load balancing = add print servers as needed (IP or FQDN)

     

     

    Any tips or advise is greatly appreciated.

  3. **SOLVED**

     

    Finally we are to the bottom of this thanks to Microsoft, they came across this citrix article then noted it also as an issue of their own for legacy start menu/pinned icons which were used in old GPO's we had

     

    https://support.citrix.com/article/CTX212905

     

    Created a GPO for the above to delete on a user basis and at long last we no longer have the issue.

     

    Hope this helps someone and resolves issue for those who experience it also on this thread.

    • Like 2
  4. 11 hours ago, Ken Zygmunt said:

    Hi Guys

     

    I've come across something similar to this on an 2012 R2 RDSH Farm, with folder redirection. It turned out to be File Screening policies on the file server. Check if you've got any set up on the file shares where your profiles are redirected to

     

    regards

     

    Ken Z

    Hi Ken,

     

    There was indeed a file screen policy applied just to the redirected folders share, however it was to ALLOW the saving of .exe and system files.

     

    I removed the policy and tested but to no avail. Its not something I must admit I am familar with, do any services or indeed a full restart need intiated after chaging this to apply them?

     

    Thanks

  5. UPDATE

     

    After a considerable amount of time spent investigating this today we discovered this is being caused by folder redirection.

     

    Despite what previous tests suggested, i.e. citrix componenets causing the issue it seems folder redirection on user profile folders is causing the black screen.  As of yet no error or even event logs indicating this.

     

    We discovered it by removing the redirection settings, tested a number of times by putting back on and removing again to confir.

     

    Summary of set up in case yours is like this; profile management is windows roaming profiles ONLY handling appdata folder, desktop;documents;videos;downloads etc are all redirected. 

     

    Consulting the big online book I found this is widely documented in 2008R2 however I have not found anything pointing to Server 2012R2 as of yet.

     

    Investigation and research in to the now cause continues, we may result in logging a call with Microsoft.

     

    If anyone has any thought I am more than happy to test, for the moment stay tuned!

    • Like 1
  6. On 22/01/2019 at 2:26 PM, Frank Nicosia1709160532 said:

    My suggestion is to simplify the environment:

     

    If the problem is occurring with RDP, validate if you are seeing the problem when just logging on the console of the VM in VMware.

    Are you using roaming or mandatory profiles?

    Do you experience the problem with logging on the VM with a local administrator account?

    Move the VM to a OU that is blocking inheritance for the existing group policies.

    Remove the VDA and Citrix Profile and test again to completely remove Citrix out of the picture.

    Test the logon with antivirus disable.

    Finally, run procmon and enable boot logging to see if there is an problem with an application.

     

     

     

    Hi Guys,

     

    Done some further testing, FYI this is a roaming profile which is cleared on log off.  summary of tests and results below:

     

    5x logins to production environment (same server each time)

    login times range from 28-50 seconds

    18-21 seconds of that is black screen

    1st login after servers restart takes approx. 2-3 minutes , 2min 25 of that is black screen

     

    5x logins to the test server

    Removed all GPO’s except 1x which manages profiles and redirection

    login times range from 29-52 seconds

    18-20 seconds were black screens

    1st login to server was 2 minutes, black screen was 1min 19 seconds of this time

     

    5x logins to production environment via RDP

    In this test all normal GPO’s would have been applied

    Login times range from 12-13 seconds

    4-8 seconds of that was black screen

    1st login to server after reboot was 19 seconds, black screen was 15 seconds of this time

     

    5x logins to test server via RDP

    Removed all GPO’s except 1x which manages profiles and redirection

    Login times range from 26-28

    9-10 seconds was black screen

    1st login to server took 50 seconds, black screen was 15 seconds of this

     

    5 x logins to the test server via RDP

    Removed VDA

    Left 1x GPO which manages profile and redirection

    Login times range from 1-2-seconds

    No black screen issues

     

    - Have yet to test AV disabling and procmon

    - also halfed the number of GPO's being applied to reduce logon overhead

     

    Currently awaiting citrix to get back to me after gathering CDF Control logging

     

     

  7. On 18/01/2019 at 1:42 PM, Thomas Dooley1709157758 said:

    Hi, 

     

    Thanks for coming back with the outcome of the call.

     

    I will also give the VMWare Tools an update on the test boxes see what happens our side too, we have version 10.0.9.3917699 installed at the moment. How about yourself? 

     

    Hi Tom,

     

    No luck unfortunetly, updated to CU3 and vmtools 10.3.2 and if anything the black screen is getting longer now.

     

    Previously only seen it for a max of 1 minute, now its up to 3 minutes and more users reporting it. Have pushed back on citrix support.

     

    Interesingly we also see this on RDP.

     

    Will keep you posted.

  8. On 15/01/2019 at 0:33 PM, Thomas Dooley1709157758 said:

    Great stuff, I look forward to hearing if anything came of the call.

     

     

    Hi Tom,

     

    Much the usual advise from Citrix so far, update to 7.15 LTSR CU3

     

    On another note, they raised a good point about the version of VMtools installed on our VDA's.  They are quite a bit our of date and these contain much needed display adaptor drivers for the VM. 

     

    Might be something worth looking at your side, I will know more after this weekend when I get everything upgraded.

     

    FYI to upgrade vmtools you must uninstall the VDA first, it therefore goes hand in hand with upgrading the VDA while you do it.

     

     

  9. Hi All,

     

    I am dealing with an internmitent issue where randoms users, across random servers logon and post windows logon screen (processing/apply policies etc) they are presented with a black screen varying from 0-3 minutes.

     

    There is no correlation in users and black screen length, the same user can have it for as little as 15 seconds upon logon and then next logon it can last up to 3 minutes.  When it does not happens the logon process completes within 15 seconds.  On average it happens once per 3x logons.

     

    - Users are ormaing profile with redirected folders

    - VDA - Server 2012R2

    - Version - 7.15 LTSR CU3

     

    I see a few KB's recently about logon black screens for up to 15 seconds however these apply to server 2016.

     

    Any help would be greatly appreciated.

     

    Thanks

     

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