[XenApp 5.0 client drive mapping problem]

Hello.

 

I have a complex problem on our Citrix XenApp 5.0 system.

 

We rebuild AD, DB and Web server because physical server has fatal error, so we re-install and reconnect DB whole application publishing server.

 

Our Citrix XenApp has 2 user group, like as Company A and Company B.

 

These company has different network each other.

 

The problem is Company A is working fine everything but Company B is not.

 

Company B can run publishing application but there can not access local resources(local drives/printers)

 

When company B try to access local drives, system shows "Invalid access to memory location" pop-up

 

Our group policy absolutely same both company A and B.

 

Also, Citrix Policy(using Citrix XenApp Advanced configuration tool) is same both A and B.(drive connection and printer mapping)

 

We already check network firewall and routing, but there is no issue.

 

I don't understand why company A is working fine but company B is not

 

Please give me advise for resolve this issue.

 

Thanks

[[XENAPP] Only one folder is displayed on user PC drive]

Hello.

 

Our system is based on XENAPP 5 and User PC OS is Windows 10 64bit.

 

I already set the user drive connection on Xenapp advanced configuration and it work.

 

User can see their All local PC drive but not all contents of a mapped user drive showing for user.

 

Drive C is fine, it work and displayed whole file and directory.

 

But other drive is not. It just display only one folder unless there has more file and directory.

 

Problem is it showed up a few user.

 

Some user can see all file and folder in their all local drive but some user is not.

 

I already try disable offline files on whole our XENAPP Server using GPO, but it still not resolved.

 

Please help me.