[Sessions connected and in use with no current user]

Hi,

 

The problem was fixed by the update to XenApp/XenDesktop 7.15.

Now all users are logged of correctly (at last :) )

[Session hung at logoff on Windows Server 2012 R2]

Hi All,

 

Recently we upgraded to XenApp/XenDesktop 7.15. As you can see here (https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr.html) it is using Profile Management 7.15.

After the upgrade the problem didn't occur anymore.

All sessions are logged of correctly.

[Session hung at logoff on Windows Server 2012 R2]

I've made an screenshot with the processes.

Earlier I tried to kill some processes, but the server crashed. So I'm a bit afraid that the crash will happen again when I kill some processes.

 

[Sessions connected and in use with no current user]

I've got the same issue in XenApp 7.8

In Director I see users with the connected state. At the same time my PRTG sensor on Terminal Services shows that there are 70+ users connected, which can't be true.

 

When I want to check te server, I can't login in (with domain admins rights).  The server gets hanging at "Waiting for Citrix Profile Management." I've got to reboot the server. This is very annoying in a productive environment.

 

Still no solution from Citrix about this?

And when is the status getting changed in Connected. During logon of logoff?

[Session hung at logoff on Windows Server 2012 R2]

We are experiencing the same problems in a customers environment

 

- XenApp 7.8 with one published application (IBM Notes)

- 4 CTX servers (Windows Server 2012 R2) with VDA 7.8 installed

- 1 SF server (StoreFront, Studio, Director) with XenApp 7.8 installed

 

All servers are Windows Server 2012 R2 (virtual on a VMware environment).

 

This issue occurs almost daily, so I have to put one server in maintenance mode and reboot it every day. That is not how it should be.

When this problem occurs, I see this in Taskmanager (also see screenshot)

 

  (4)

    Client Server Runtime Process

    Desktop Window Manager

    Windows Logon Application

    Windows Logon Users Interface Host

 

I can't see the sessionname in TaskManager, but I can stil see the session in the Director.

It also happens sometimes that the server crashes and reboots when I'm working on this problem.