[Change Storefront Text]

Please let me know if this helps -link1/ & link2

[Suppress "Open Link" dialog on Workspace App for HTML5]

Could you please check if there are any options to find the informatino in any of these two files C:\Inetpub\wwwroot\Citrix\StoreWeb\custom\script.js or configuration.js. And then edit it. I'll try to find the specifics in the meanwhile.

[User not able to start Desktop without Internet-Access Event 1050]

Could you please refer to https://support.citrix.com/article/CTX237472 and https://support.citrix.com/article/CTX215295, suspect a licensing issue.

Let me know if it helps

[No Desktops on Web Storefront - 1912 LTSR]

Have you specified FQDN (and not merely hostname or IP) for the controllers in the list and could you also open up a web browser on your Storefront? and browse to the https://fqdn address you used earlier. Could you check if you get cert warning? 

[logon Win10 vda slowly after upm configured]

Hi,

Please refer to the support thread link.

There was one customer who quoted "Configuring "SettlementPeriodBeforeAutoShutdown" via Powershell worked for us, no more 20 seconds delay/gap while logon." Hope this helps.

[Why do Microphone and webcam devices do not work on apple devices?]

Please refer to the feature matrix link below and confirm if the features your looking for is supported or not. From the doc, it looks like the iOS workspace app doesn’t support microphone or camera redirection.

https://www.citrix.com/content/dam/citrix/en_us/documents/data-sheet/citrix-workspace-app-feature-matrix.pdf

[Upgrading from 7.6 to 7.15 LTSR with multiple controllers and storefront servers]

Please refer to https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/upgrade-migrate.html.

[Imposible to find the last version of Citrix Receiver]

And this link https://www.citrix.com/downloads/workspace-app/ for workspace app.

[Citrix Studio not deleting temp files when updating Machine Catalog]

Before starting an upgrade, close all programs that might potentially cause file to remain, including administration consoles and PowerShell sessions. (Restarting the machine ensures that any file are cleared, and that there are no Windows updates pending.) If your service & user account has administrator role, the files should be deleted.  Please let me know if this helps.

[Idle and Disconnect Timers on Win7/Win10 VDI's]

Hi Shane.. By default, idle connections are maintained for 1,440 minutes, if you'd like to configure it, please refer to https://support.citrix.com/article/CTX205501 and https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/ica-policy-settings/session-limits-policy-settings.html.

[Xendesktop 7.15 multiple vmware Vcenter servers]

Hi, please consider reading this documentation - https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/install-configure/install-prepare/vmware.html

[New Storefront with 1912 LTSR]

Hi @David Venner, you can customize your storefront UI. Please refer to https://www.carlstalhood.com/storefront-cr-tweaks/#customize3 and https://docs.citrix.com/en-us/storefront/current-release/manage-citrix-receiver-for-web-site/unified-receiver-experience.html for indepth information. Please let us know if this helps.

[Headset USB Generic Input Redirection]

Hi @Lucas Filomeno, could you please check the audio redirection group policy if enabled, also please give your servers a restart. Please consider going through this thread, - https://discussions.citrix.com/topic/400620-audio-redirection-no-devices-are-installed/

[Local app access unable to open documents]

Hi @Genki Tan, could you please check if other LAA apps like .docx files open fine? could you also please check if the pre-requisites are met as mentioned in this link https://support.citrix.com/article/CTX215661? did the .xlsx document open earlier?

[Director / GDPR - problem using google-analytics.com and pendo.io]

Please refer to the fixed issues list under this link,  LC9736

[Application/Desktop probe installation]

Also please refer to https://dennisspan.com/citrix-application-probe-agent-unattended-installation/ , it has instructions on probe agent installation through powershell.

[Application/Desktop probe installation]

Hi @Jeffrey Fletcher1709156626, could you please give more information of the machine your trying to install the probe agent on? are you trying to install Probe Agent 2001? Please refer to the requirements section https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/troubleshoot-deployments/applications/desktop-probing.html. Endpoint machines running probe agents are Windows machines with Citrix Receiver for Windows Version 4.8 or later, or Citrix Workspace app for Windows (formerly Citrix Receiver for Windows) Version 1906 or later. Workspace app for Unified Windows Platform (UWP) is not supported.

 

[Director not allowing to login after fresh install -Error The system is currently unavailable. Please try again later or contact your administrator.]

Hi @Vrajesh Subrahari,

 

Could you please check https://support.citrix.com/article/CTX206380 and https://support.citrix.com/article/CTX234220, let me know if it helps.

If the issue is still not resolved, could you please uninstall completely and install director once again? Thank you.

[Citrix studio crashing when loading in MMC after CU4 upgrade]

Hi, 

Looks similar to https://support.citrix.com/article/CTX237904, however the dll to replaced here would be that of mmcsnapin.

A couple of other customers who faced the issue reinstalled studio to fix the issue. Let me know if this helps.

 

 

[Citrix VDA Rebooting after 1909 Installation]

Hi, could you please check if there are any reboot schedules applied to the VDA? Use instructions provided in this https://www.carlstalhood.com/virtual-delivery-agent-vda-cr/#uninstall uninstall and try again.

[Load evaluator index memory 100%]

Could you please tell me the OS version the VDA, also please check the latest updates have been installed?

[SelfService.exe -launch -reg no longer works to launch the receiver to the storefront]

Please refer to the link - https://support.citrix.com/article/CTX200337, you could make use of -qlaunch instead of launch alternatively. 

[Citrix Director 7.15.4000 Build 398 display issue]

This issue has been fixed in LTSR 7.15 CU5, please refer to the documentation given below

https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/whats-new/cumulative-update-5/fixed-issues.html

[virtual Desktops no idle time]

Hi @Stefan Wendrich1709160263,

Does the idle time display work properly for the rest of the VDA's? we did have an issue of this sort with an earlier release, however the time would be displayed after a wait time of 10 minutes.

Regards,

Vikas 

[Director alerts - Mass clear]

Hi @David Clark1709160691,

 

Please refer to https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/site-analytics/alerts-notifications.html

A new Alert category called Hypervisor Health has been added to enable filtering only the hypervisor alerts. These alerts are displayed once the thresholds are reached or exceeded. Hypervisor alerts can be:

Critical—critical threshold of the hypervisor alarm policy reached or exceeded

Warning—warning threshold of the hypervisor alarm policy reached or exceeded

Dismissed—alert no longer displayed as an active alert

This feature requires Delivery Controller version 7 1811 or later. If you are using an older version of Director with Sites 7 1811 or later, only the hypervisor alert count is displayed. To view the alerts, you must upgrade Director.

Please let me know if this helps.

 

Regards,

Vikas