Citrix Profile container 2311 slow logon with many files

[Christian Rimkus]

Hi,

 

We would currently like to switch from the classic UPM to the complete Citrix profile container.
 

To do this, we have simply entered a * in the profile container GPO.
The complete profile is now contained in the container. We have also activated exclusive access. So there are no RW/RO disks.

During debugging, we also activated the Onedrive container.

 

We have extremely long loading times (30 to 300 seconds) - we are now at the following stage:

 

The Onedrive container has no influence on the login time. No matter how many files or how large the files are that are contained there.
Large files in the profile container have no influence on the login time.

 

The more files in the profile container, the slower the login.

In the process monitor, we can see that every single file is touched (see pic)

 

Does anyone know this problem and maybe have a solution?

 

We already ruled out the AV and the "grand access to container" GPO.

[Xiao Yi1709162947]

Hi Christian, this should be a known issue and already been fixed in release 2402. Could you please help to try the release 2402 EAR1 for testing? Thanks

[Christian Rimkus]

Hi Xiao,

 

we installed the 2401 EAR profile management and the logon time was reduced to a few seconds. Thank you.

[goerdi]

Hi Christian,

where can I find the download for the 2402 version?

 

 

[Aldric]

I have a very similar issue (no issue with big files, but with lot of small files, the CPU during the logon spikes for several minutes).

I'm using Fslogix (2210 hotfix 1), not UPM. I will try to update it to 2210 hotfix 3.

[Matthias Kaiser]

Hello,

We are currently migrating from Citrix UPM Classic to UPM Container.

What type of profile server or cluster did you choose as a file resource and what size of the profile container per user?

thanks

[Chris Schrameyer]

I can verirfy I had the exact same issue and 2402 resolved the problem.

[Werner]

anyone know where to get 2402? I have opened a ticket with Citrix but they say 2402 will be available only some time later in April. How did you get to test it ? 

[Matthias Kaiser]

Downloadlink:

Citrix Virtual Apps and Desktops EAR (On-Prem) - Citrix

[Werner]

Belated feedback: the latest EAR version of CVAD (profile manager) fixed all container issues. Went from 400s to 30s logons. Thanks all, was def a bug.