I'm testing Session Recording 2311 and using the web player, the recording is a just a black window. If i use the player application, it works fine. One thing I see in the (either Google or Edge) browser is the page trying to load scripts from unauthenticated sources. If I allow the scripts to load in Edge, it attempts to play the file and a small wheel looks like its loading but the recording never plays.
The web player is using an internal certificate and the browser confirms its a secure session (until the unsafe scripts are loaded).
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Russell Robertson1709157459
Hello
I'm testing Session Recording 2311 and using the web player, the recording is a just a black window. If i use the player application, it works fine. One thing I see in the (either Google or Edge) browser is the page trying to load scripts from unauthenticated sources. If I allow the scripts to load in Edge, it attempts to play the file and a small wheel looks like its loading but the recording never plays.
The web player is using an internal certificate and the browser confirms its a secure session (until the unsafe scripts are loaded).
Any one any ideas on how to troubleshoot?
Thanks
Russell
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