Keyboard issue with Workpace App 2203.1 CU5

[Gerald Muller1709156932]

Hello,

since we've deployed the latest Workspace App 2203.1 CU5 for Windows on Windows 10 devices, users are reporting that sometime, the keyboard is not responding or sometime it's like if the ALT key is locked. Solutions are hitting the Alt key one time or exiting the Workspace App. This append many times by day with many versions of VDA (no modification at this level).

Append on new client installation and with upgraded client. Other users on 2203 CU2 do not have the issue.

[Holding Gerstl]

Hello,

 

we have exact the same problem, but also on Windows 11 pro. 

Most this happened after the users locked their local PC.

[Gerald Muller1709156932]

Pressing the Alt key allow to make the Workspace App working again but it's definitely not a solution.

It mostly happened after the users locked their local PC too.

[Olivier de Sainte Marie]

We also have the same problem...

It is happening when user are working into a Fullscreen Desktop and locked up their screen before.