2311 Frequent Disconnects

[Jeff Riechers]

Having some issues with the 2311 Workspace App.  First I couldn't get any connections to work, as I would get Application Errors just trying to launch ICA files.

 

I rebuilt my machine completely and now I can connect.  But I sometimes out of nowhere get Application Errors that will drop the session.  Here are the current items I have found.

 

Ica Client Vanadium Error Incorrect Function

APPCRASH wfica32.exe in module vdtw30n.dll

APPCRASH wfica32.exe in module vcruntime140.dll

 

These are definitely client side issues, as I have had them happen to 2 different farms running different versions of software.  I opened a ticket with support with logs but it went nowhere and they closed it out.  Anyone else seeing issues with 2311 so I can start getting more information around this? 

 

Thanks

[Stefan Koller]

Hi Jeff,

 

i think we have the same Problem. On clients where the WorkspaceApp is automatically updated to 2311 (from 2309), applications can no longer be started via CAG. Uninstalling and then reinstalling solves the problem for us. This is the temporary solution for us until a new version is hopefully released from Citrix.

 

 

[Stefan Koller]

Citrix CTX Article: https://support.citrix.com/article/CTX587626/workspace-app-upgrade-to-version-2311-causing-end-user-launch-failures .  Citrix probably no longer offers version 2311.

[kibs0120]

Version 2311 has been replaced by 2311.1 CWA, however it appears it may still have issues with user launch failures.

[Dennis van der Velde]

15 hours ago, kibs0120 said:

Version 2311 has been replaced by 2311.1 CWA, however it appears it may still have issues with user launch failures.

We've also noticed this and are advising our users to use 23.9 for now.

Edited March 5 by Dennis van der Velde