Steven Johnson1709162132 Posted December 12, 2023 Share Posted December 12, 2023 Anyone else seeing this issue with 2203 LTSR cu4? Following UPM best practices guide https://docs.citrix.com/en-us/profile-management/current-release/profile-management-best-practices.html Link to comment
0 Jeff Riechers Posted December 13, 2023 Share Posted December 13, 2023 Can you post your full UPM and folder redirection config? Can you check this article to see if it matches up? https://discussions.citrix.com/topic/414426-windows-server-2019-start-menu-broken/) What does the start menu look like when you hit the button? Link to comment
0 Steven Johnson1709162132 Posted December 13, 2023 Author Share Posted December 13, 2023 Resolved by setting the following reg key found this in MS forum for server 2022. gpo to add a registry key in this location HKCU\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell\StateStore\ Add the key ResetCache with DWORD value of 1 Link to comment
0 Pascal Springer Posted December 22, 2023 Share Posted December 22, 2023 Hello, we have the same issue, but only with few users, not all of them. We tried your mentioned fix: HKCU\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell\StateStore\ Add the key ResetCache with DWORD value of 1 and also delete this key at logoff: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuInit Nothing helped. Also a restore of the user profile (pre CU4) did not resolve this issue. We rolled back to CU3. All users with the issue (no restore) can use there start menu again. Is there another solution / fix for that? Regards and merry christmas Link to comment
0 Colt Boyd Posted January 5 Share Posted January 5 We are having the same issue intermittently at login after upgrading to 2203 LTSR CU4 from CU3. We're on server 2019. We found that bouncing the users explorer.exe process resolves that occurrence, but it may happen again at a future login. None of the fixes here have resolved this yet. Link to comment
0 Pascal Springer Posted March 26 Share Posted March 26 It seems CU4 Update 1 fixed this issue. Link to comment
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Steven Johnson1709162132
Anyone else seeing this issue with 2203 LTSR cu4? Following UPM best practices guide https://docs.citrix.com/en-us/profile-management/current-release/profile-management-best-practices.html
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