2022 session host start menu broke after next login 2203 ltsr cu4

[Steven Johnson1709162132]

Anyone else seeing this issue with 2203 LTSR cu4? Following UPM best practices guide https://docs.citrix.com/en-us/profile-management/current-release/profile-management-best-practices.html

[Jeff Riechers]

Can you post your full UPM and folder redirection config?

 

Can you check this article to see if it matches up?

 

https://discussions.citrix.com/topic/414426-windows-server-2019-start-menu-broken/)

 

What does the start menu look like when you hit the button?

[Steven Johnson1709162132]

Resolved by setting the following reg key found this in MS forum for server 2022. 

 

gpo to add a registry key in this location HKCU\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell\StateStore\

Add the key ResetCache with DWORD value of 1

[Pascal Springer]

Hello,

 

we have the same issue, but only with few users, not all of them. 

We tried your mentioned fix:

HKCU\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell\StateStore\

Add the key ResetCache with DWORD value of 1

 

and also delete this key at logoff:

HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuInit

 

Nothing helped. Also a restore of the user profile (pre CU4) did not resolve this issue.

We rolled back to CU3. All users with the issue (no restore) can use there start menu again.

 

Is there another solution / fix for that?

Regards and merry christmas

 

[Colt Boyd]

We are having the same issue intermittently at login after upgrading to 2203 LTSR CU4 from CU3. We're on server 2019. We found that bouncing the users explorer.exe process resolves that occurrence, but it may happen again at a future login.

None of the fixes here have resolved this yet.

[Pascal Springer]

It seems CU4 Update 1 fixed this issue.