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Teams Webinar won't start while simple Meetings work


Mano Mazurek

Question

Hello,

 

anyone facing similar issues or perhaps allready got a solution?

 

we're having a Problem, where the Teams Client cannot connect to a Teams Webinar, while Meetings work just fine.

we're working on 1912 LTSR CU7 HF2 with mutliple virtual Multisession-VDA (Server 2019) with Microsoft Teams Version 1.6.00.29964 (64-Bit). Citrix HDX Optimized. 

WebRTCAgent, -Service and local RPCWorker all start fine and stay throughout the Session, no Crash.

It seems like a Limitation on the Citrix Release, since Teams won't even start an outgoing Connection when joining a Webinar. But we can't find any official Info therefore.

 

image.thumb.png.75904dc45bcc063bc3ed007f75b8dfef.png

Translates something like "Sorry we couldn't connect you - Your current Softwareversion or Devise isn't supportet. Update or switch to another Device to join"

 

Any help appreciated

 

Regards

Mano

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