Desktop Lock Administrator cant Login on Client

[Frank Reinhart]

Hello,

 

after the Installation of the Citrix Desktop Lock, i cant login as Administrator anymore. I get immediatly disconnect after the Login.

The window, where it says "Administrator Login detected, the shell had to run with elevated rights" appears and i can click "okay", after that, i will get disconnected back to the Login Screen.

I am using the Version 2309.1 of Workspace App and Desktop Lock.

 

I have no Idea why this happens, on older Versions i still can login as Administrator.

 

Im glad for any suggestion.

 

 

 

[Jeff Riechers]

Are you using the same admin account that installed Desktop Lock?  If you are using a deployment method that uses a service account, that will be the account you need to login with.

 

Did you do an upgrade of Workspace App to 2309.1 or was it a clean install with both it and the Desktop Lock.