start menu tiles is broken for window server 2019 (vda 1912 cu8)

[Suk Sapkota1709159748]

noticed these broken start menu tiles during the initial build of VDA. I noticed this issue with the vda that has UPM configured. I don't see any see with the local profile. 

 

I reset my profile mutiple times but had no luck. It works for the first or second login but it stopped working on the third login after the profile reset. First I thought it was related to the permission issue, but it seems like it is not related to the permission issue. 

 

System details:  

Windows Server 2019

VDA 1912 cu8

WEM 1912

[Jeff Riechers]

Are you applying any custom configuration for AppX packages?  What about any type of layout modification.xml for the start menu for new profiles.

 

Check the Microsoft/Windows/Apps and Appx logs under Application and Services Logs for error messages.  

 

Also check the WEM and UPM logs for your session to see if there are any errors customizing the start menu, or resetting any AppX packages.

[James Kindon]

You don't have "hide common start menu programs" enabled in conjunction with a bad UPM config do you?

 

Make sure to follow this - don't mistake windows 10 settings for Server OS

https://docs.citrix.com/en-us/profile-management/current-release/profile-management-best-practices.html#start-menu-roaming