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Unable to install Citrix workspace- CWAUpdaterService failed to start


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This is the only resource i find online and .net repair tool does not find any issues, it installs correctly. I have the latest version.
https://support.citrix.com/article/CTX479162/service-citrix-workspace-updater-service-cwaupdaterservice-failed-to-start-when-installing-cwa

 

Attached is the logs for the installation.

TrolleyExpress-20231014-110650.log

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I had the same error.  Service was trying to run "C:\Program Files (x86)\Citrix\ICA Client\Receiver\UpdaterService.exe" and failing.  Ran the file manually and it triggered an error.  Clicked yes and it took me to https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-6.0.23-windows-x86-installer?cid=getdotnetcore

My computer only had the x64 version of dot net 6 installed but not the x86.  After install of x86 dot net 6 install went through without a hitch.

 

2023-10-1908_36_18-Receiver.thumb.png.fe262cfc22fddc9c46c072e679857f8d.png

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6 hours ago, Anthony Dzanski said:

I had the same error.  Service was trying to run "C:\Program Files (x86)\Citrix\ICA Client\Receiver\UpdaterService.exe" and failing.  Ran the file manually and it triggered an error.  Clicked yes and it took me to https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-6.0.23-windows-x86-installer?cid=getdotnetcore

My computer only had the x64 version of dot net 6 installed but not the x86.  After install of x86 dot net 6 install went through without a hitch.

 

2023-10-1908_36_18-Receiver.thumb.png.fe262cfc22fddc9c46c072e679857f8d.png

This installed Citrix workspace for me. Thank you so much.
But now I see the screen loading when I click on my cloud desktop but nothing happens after that. I am not able to access my HVD. Attached are the logs:

image.thumb.png.8b4bc2efc4a184908abc019ea666c19c.png

DiagnosticTool_20231019_194554499.zip

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