Since CWA 2305.1 / 2307 SelfService crash

[Sascha Becker1709162989]

Since we update  CWA 2305.1, 2307 too, around 20 Percent from our Clients Crashs the SelfService.exe.

I see DotNet Update KB5028952 (August) was installed in the same time slot on the Server and Client site.

Before this problem occures we use CWA 2303 without Problems, so we rolling back the CWA to 2303 and the Problem is gone but DotNet Patch still exist.

 

Application Logfiles Entry is:

Name der fehlerhaften Anwendung: SelfService.exe, Version: 23.7.1.6, Zeitstempel: 0x64d1c712
Name des fehlerhaften Moduls: Shims.dll, Version: 23.7.1.6, Zeitstempel: 0x64d1c5f2
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000043d3
ID des fehlerhaften Prozesses: 0x3358
Startzeit der fehlerhaften Anwendung: 0x01d9df19569534fc

 

[Jeff Riechers]

There was a 2307.1 update with stability fixes.  Did you try that version?

 

I have seen some issues with machines on the later versions. Reboots fixes them for quite some time.  But they will return.  Most commonly I have seen it on my machine where I hit multiple citrix locations.