Linux Workspace App shows "bad access" error message

[Bernd Herzog]

Hi,

 

have an issue with the Linux:

 

Linux Workspace App 23.05.0.58-1 on ELUX shows a "the x-request '130.1' causes the error: '10: BadAccess (attempt to access private resource denied')" message.
'default.ica' in Storefront contains a ScreenPercent=100 line to show a Citrix window desktop (not full screen).

On windows clients everything works as expected.

 

Maybe anybody has the same error message?
 

[Jeff Riechers]

Here is a fix from IGEL.  Check this out as it should work for linux as well.

 

https://archives.igelcommunity.com/igel-ud3-lx50-randomly-get-this-error-with-citrix-the-x-request-1301-caused-error-10-badaccess-attempt-to-access-private-resource-denied-any-ideas/

 

[Bernd Herzog]

empty

Edited August 15, 2023 by Bernd Herzog
wrong topic

[Bernd Herzog]

Still in discussion with Citrix support.

 

It looks like the workspace app sporadically cannot get the correct screen size from the Linux OS. Or internally calculates the size wrong.
Sometimes we cannot use the desktop because no UI is clickable. It could be a mismatch between display content and mouse position. By resizing the window both seem to be synchronised and it works.

 

As it happens only in the newer versions of the workspace app there must be a change in that part of the workspace app source code, in my opinion.
Citrix support think it’s a matter of the configuration.

 

Let's see.

[Bernd Herzog]

fyi bug in Linux Workspace app.

[Jens Belting]

On 1/2/2024 at 2:54 PM, Bernd Herzog said:

fyi bug in Linux Workspace app.

...We also have seen this message recently with CWA 2311 on our Dell Thin Clients (randomly, not consistent). Do you have more information about this, is it an older topic, and it should work in general, or still a problem and they work on a fix?