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Office Word Translator not working with UPM enable


Erik Covolo

Question

Hi,

i have a MCS Catalog with random allocation on Citrix Cloud.

The VDA is a Windows Server 2019 DT and the VDA agent is 2203 CU3 but the problem persists from a 2 years on different VDA version.

 

When I enable the UPM via GPO the translator on Office Word stops working while for other applications such as Excel, Power Point and Outlook it works.

I am applying all the best practices recommended by Citrix and the most popular blog for Citrix ? but the problem persists.

image.png.2b2d8011e86fe549d4b6d40c4f879c8e.png

 

I have already check the Privacy Options and check solutions like that: https://pcauthorities.com/how-to/word/translator-function-is-not-working-in-word-2019/.

But the Privacy policy is already configured right

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