Missing PDCRYPT2.DDL in ARM64 packages

[Mario Futire]

First of all, good job for the ARM 64 version. Really good to run Citrix on a PI400 with Raspi 64.

But there is a problem: the file PDCRYPT2.DLL is not shipped with the ARM 64 versions (deb and tar.gz).

 

Was it simply forgotten?

Could an updated version with this file be posted on the website.

 

The other issue is that the armhf version does not work well on a Raspi 64 bit version. Screen is not refreshed after the initial repaint. I think events are still passed to the remote, but local screen is not updated.

This is a fallback, the native 64 bit version would be the best solution.

 

Thank you

[Mario Futire]

I know I sound as like a broken record, but the problem is still present in 2308.

 

Are these forums a waste of time? Does anyone in Citrix care a bit about all of this?

Making this work on a Pi 64 bit would be a great feature for Citrix.

 

Anyway, see you in a month for the next version.

[Mario Futire]

Unfortunately this file is still missing even in the next 2307 Technology Preview.

[Mario Futire]

Sadly 23.7.0.17 is out and PDCRYPT2.DLL still missing in the ARM64 version.

Is there anyone from Citrix who could explain the situation?

 

[Stephen Bright]

This issue is still present in Citrix Workspace App for Linux 2309 arm64

 

I have raised a support case (#82364870) in an attempt to identify a fix.  

 

Edited to add:  The missing file is PDCRYPT2.DLL (OP misspelt this as PDCRYPT2.DDL on this thread's subject)

 

Edited November 24, 2023 by Stephen Bright
Clarification of missing file name

[Stephen Bright]

On 11/24/2023 at 8:04 AM, Stephen Bright said:

This issue is still present in Citrix Workspace App for Linux 2309 arm64

 

I have raised a support case (#82364870) in an attempt to identify a fix.  

 

Edited to add:  The missing file is PDCRYPT2.DLL (OP misspelt this as PDCRYPT2.DDL on this thread's subject)

 

 

After discussions and demonstrations of the issue with various versions of Linux and arm64 CWA, Citrix support have acknowledged the issue, but there is not currently a way to resolve this, as they have not yet developed the necessary arm64 crypto library.  To quote their support:

 

Quote

As discussed over the call, our product management team confirmed that the error "PDCRYPT2.DLL not found" is a technical limitation for ARM64 at this moment. Product managment team is implementing the secureICA 2.0 to mitigate the issue.

 

[Mario Futire]

Thank you for the update.

 

Would you mind raising a customer support case for all the other issues with a Rapsberry Pi?

 

https://discussions.citrix.com/topic/419503-citrix-and-rapsberry-pi-some-new-issues/

 

I have been reporting for months (soon "years"), but nobody from Citrix cares to read these forums.

 

Regards