Launch Session Error. Cannot Load policies

[sortola27]

We've been seeing this error randomly popup after a user logs into VDI desktop (after the Windows welcome stuff, but right before a user's desktop and icons normally load).

 

 

Clicking ok disconnects the user and shutdowns the virtual machine.

 

Has anyone seen this before? I can't seem to find anything about it.

 

We're currently on 2203 LTSR

[CarlStalhood]

Try setting HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Ica\GroupPolicy\EnforceUserPolicyEvaluationSuccess = 0

 

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/2203-ltsr/whats-new/cumulative-update-1/fixed-issues.html

[sortola27]

Thanks, this key seems to have resolved the issue.

[sortola27]

Eh, spoke to soon.  As of this morning users are still randomly getting the same error.