Rob Hoffman1709162939 Posted May 3, 2023 Share Posted May 3, 2023 Hello, I have 2 StoreFront servers and each have 6 IIS sites and in each site a SF deployment. We noticed that if we stop one IIS site, the NetScaler using the normal Storefront monitor still thinks that the site is up. I am wondering if Citrix have smarter way to monitor these cases where multiple deployments exist on one StoreFront server . Link to comment Share on other sites More sharing options...
CarlStalhood Posted May 3, 2023 Share Posted May 3, 2023 What type of monitor is configured on the NetScaler? Link to comment Share on other sites More sharing options...
Rob Hoffman1709162939 Posted May 3, 2023 Author Share Posted May 3, 2023 Is the standard STOREFRONT monitor which have these parameter set: Store Name StoreFront Account Service: checked Check Backend Services: checked So it seems this monitor is not smart enough to detect when the underlying IIS site is down. Or is a bug. If I put this in browser http://IP address:8000/StorefrontMonitor/GetSFServicesStatus I get this info below which seems to show that is checking the W3SVC status only Link to comment Share on other sites More sharing options...
Rob Hoffman1709162939 Posted May 3, 2023 Author Share Posted May 3, 2023 Is the standard STOREFRONT monitor which have these parameter set: Store Name StoreFront Account Service: checked Check Backend Services: checked So it seems this monitor is not smart enough to detect when the underlying IIS site is down. Or is a bug. If I put this in browser http://IP address:8000/StorefrontMonitor/GetSFServicesStatus I get this info below which seems to show that is checking the W3SVC status only Link to comment Share on other sites More sharing options...
Rob Hoffman1709162939 Posted May 3, 2023 Author Share Posted May 3, 2023 I played a bit with the NetScaler today and I created an extra http-ecv monitor, and bound it together with the STOREFRONT one to the SF service group ,with the same weight, and works but I feel this is patch work. I think Storefront monitor should do this job. Custom header: Host: AppAccess.dom.local\r\nCache-control: no-cache\r\n < this matches the host header in IIS Send: GET /Citrix/AccessWeb/ Receive: <html _manifest="receiver.appcache"> Link to comment Share on other sites More sharing options...
Rob Hoffman1709162939 Posted May 10, 2023 Author Share Posted May 10, 2023 Anybody from Citrix can comment on this issue ? Link to comment Share on other sites More sharing options...
Jonathan Adams1709163648 Posted June 15, 2023 Share Posted June 15, 2023 The monitor looks at the state of the W3WC and WAG services (amongst others). If you stop IIS e.g. by running `iisreset /stop`, or through IIS manager GUI right clicking the server and click stop, that will cause the W3WC and WAG services to stop and hence the monitor to report StoreFront as down. Would you please clarify how you stopped IIS without the W3WC or WAG services stopping? Link to comment Share on other sites More sharing options...
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