Citrix Workspace App v2302

[Ram Lan]

Hello All,

 

At work we are testing Workspace app v2302.  I was able to install the app for over 19 users as admin.  The install worked without any issue. 

 

I am having issue with 3 users where when, I try to install the app, I keep getting please restart the system and continue with the install.  I have restarted the system over 5 times so far yet, I cannot install the app.  Is there any way, I can complete the install with restart pop up message.

 

I tried running the exe using PS with /noreboot yet I keep getting same error message.  Why does Citrix Workspace app think, I need to restart when there is no pending restart on the system.

 

Appreciate your help.

 

Thanks

Ram

[Jeff Riechers]

There could be several components it is trying to install.  I would enable full logging to get more data.

[Julie Alley]

Did you use the cleaner utility to remove the previous version first?

 

[Ram Lan]

9 hours ago, Jeff Riechers1709152667 said:

There could be several components it is trying to install.  I would enable full logging to get more data.

I will run the install with full logging tomorrow and get the logs for further analysis.

[Ram Lan]

2 hours ago, Julie Alley said:

Did you use the cleaner utility to remove the previous version first?

 

There is no previous version.  It is a clean and first install.