Error Publishing Print Driver

[Ryan Parsons]

Hello,

I'm having issues getting a print driver to work using app layering.

The print driver is installed in the app layer alongside the application utilizing it. The driver works fine when we have the layer open but as soon as we publish the image it gives me the error below.

Status: Driver is unavailable

The driver also does not appear in device manager once the layer has been published.

 

 

[Rob Zylowski]

Try publishing with that layer and no other layers as a test to see if it works.  If it does then one of the other layers is conflicting with it in some way.

Just to be sure you are including the layer in the image not loading it elastically correct?

[Jesse Huffman1709163685]

I'm having a similar driver issue, running ELM Version 22.11.0.1004, Windows 10 22H2, VAD 2203 LTSR CU2.

 

It's a desk phone virtual USB driver, no issues in the individual app layer, but when I publish it with just the OS and Platform layers, the device and driver do not show up.

It's not layered elastically. I've had no issue with this in previous ELM versions, I'm wondering if it's an issue with this latest version.

 

[Rob Zylowski]

So you changed nothing else and republish the same layers and now the driver doesnt work?

 

You should open a case for that. 

[Ryan Parsons]

We were able to get the driver working but had to create a new machine catalogue and delivery group. The OS and VDA layers are the same, so I suspect something is going on with that machine catalogue.