VDA 2203 CU2 on RedHat 8.4 "Failed to connect with logd"

[MBi]

Hello,

 

When starting ctxvda I get this error  :

 

citrix-ctxreg[1262]: Failed to connect with logd

 

In the doc I can read :

The ctxlogd daemon fails and you cannot restart the ctxlogd service when the /var/xdl/.ctxlog file is missing (for example, accidentally deleted).

 

The .ctxlog file is existing.

 

I can also read :

To solve this issue, run setlog as a root user to recreate the /var/xdl/.ctxlog file. Then restart the ctxlogd service on which other services depend.

 

How to use setlog to recreate this file ?

 

Is there another cause of this issue ?

 

Thanks you.

 

 

 

[Jeff Riechers]

Check this out.

 

https://docs.citrix.com/en-us/linux-virtual-delivery-agent/current-release/configure/administration/log-collection.html

 

[MBi]

setlog is not working.

it try to install a package and said it does not exist.

the article is not explaining how to recreate the file ? 

[Jeff Riechers]

This command is supposed to create the file, then manually running setlog as root should work.

 

sudo /opt/Citrix/VDA/bin/setlog

 

If that process above doesn't create the file, then try the following

 

sudo touch /var/xdl/.ctxlog

 

Then reboot the machine.

 

That should create the log file.

 

 

 

 

[MBi]

The problem is solved after using VDA 2301.