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Find the root cause on S1 outage incident - The Citrix TDICA Transport Driver is no longer waiting for connections


Yusof Mustafa1709163590

Question

Had an outage which has impacted most of the users which they unable to launch apps. I have checked the affected VDA and found The process wmiprvse.exe has initiated the restart of0x80070015 and the following logs:-

The Citrix TDICA Transport Driver is no longer waiting for connections on port 1494.

The Citrix TDICA Transport Driver is no longer waiting for connections on port 2598.

The Citrix TDICA Transport Driver is waiting for connections on port 1494.

My environment is running on Citrix VDA 7 2209 , DAAS on azure.

I need to find the root cause and mitigation steps to prevent this issue.

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