Wrong USB printer assignment with OpenSuse clients

[Heiko Meesenbh]

Hi,

 

we are currently deploying OpenSuse Linux clients. We are using the OpenSuse 15.3 Workspace Version 2209 and are connecting to a Citrix Windows 2019 Server. Everthing runs fine except the USB printer assigments. The redirection of the local USB printer is working. BUT randomly there are non-local(!) USB printers from other sessions mapped into another users session. It looks like this:

 

Linux Client 1 --> redirected USB Printer 1

Linux Client 2 --> redirected USB Printer 2

Linux Client 3 --> redirected USB Printer 3 AND USB Printer 1

Linux Client 4 --> redirected USB Printer 4

 

Problem: the USB printer connected to client 1 is ALSO redirected to client 3, so that client 3 can also print on printer 1 although it is soley connected to client 1.

 

It is not clear to us how it can be that a printer connected via USB is mapped into a wrong session.

 

This error occurs sporadically and cannot be reproduced 100%.

The incorrect assignments to are totally random. It may look like this:

 

Linux Client 1 --> redirected USB Printer 1 AND USB Printer 4

Linux Client 2 --> redirected USB Printer 2

Linux Client 3 --> redirected USB Printer 3

Linux Client 4 --> redirected USB Printer 4

 

or like this

 

Linux Client 1 --> redirected USB Printer 1

Linux Client 2 --> redirected USB Printer 2 AND USB Printer 3

Linux Client 3 --> redirected USB Printer 3

Linux Client 4 --> redirected USB Printer 4 AND USB Printer 2

 

Has this behaviour been seen by someone else?

 

Thanks in advance and best regards,

Heiko

[Gary Barton]

Is deployment using generic USB redirection of printers or the more traditional HDX client print queue redirection service?

 

A snapshot of printer properties from the session including driver and printer port would illuminate which method is being used.

[Heiko Meesenbh]

Actually I am currently not on our site. But for now I can tell, that the redirected ports on the server are named USB0001 and HP UPD drivers, which are provided on the server are used.  I already noticed, that the printernames are different to names we get on Windows clients. I was used to printer names such as “HPLaserJet 400 from clientname in session 3.” But in our Linux sessions we only see printer names like "HP Laserjet 400" -  no clientname,  nor session.

 

Could this be the problem? We are using the ctxusb_22.9 USB helper rpm.

 

Where can I change the redirection service on my Linux client? I only found the usb.conf and the wfclient.ini file.

 

I would appreciate it very much, if you could provide a hint, where this can be done.

Edited October 20, 2022 by Heiko Meesenbh

[Heiko Meesenbh]

Now I can provide the requested screenshots:

 

lsusb on the client:

 

Device redirection:

 

 

Printer in my session