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Not able to update the Machine Catalog in Citrix cloud


Monali Mahadule

Question

When I tried to update the Machine Catalogs in Citrix cloud, It was taking around  45 mins to copying the image and after that throwing error as shown below. 

 

image.thumb.png.cfb47d1c8324f09d0ffde9d38245b112.png 

 

When clicked on details it is showing below description.

DesktopStudio_ErrorId : ProvisioningTaskError

ErrorCategory : NotSpecified

ErrorID : ImagePreparationFinalization

TaskErrorInformation : Terminated

InternalErrorMessage : Error: deleting virtual machine failed.; Error: deleting virtual machine failed.; DeleteVm-1 timed out while retrying operation

 

image.png

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