Citrix cloud Daas - After successful adding machines to MG , machine name is showing as unknow id and registration state as unknow .

[nishanthpro.five]

Experiencing this reported problem ,  when we are trying to add ( example 3 machines ) into existing MG and after successful creating on the task ,we are seeing machine name is showing as unknow id and registration state as unknow . Anyone had working experiencing with this reported problem on Citrix cloud Daas 

 

[Srikanth Tirumal]

On 9/26/2022 at 3:25 PM, nishanthpro.five said:

Experiencing this reported problem ,  when we are trying to add ( example 3 machines ) into existing MG and after successful creating on the task ,we are seeing machine name is showing as unknow id and registration state as unknow . Anyone had working experiencing with this reported problem on Citrix cloud Daas 

 

Hi Nishanth, yes this has happend in the past when we were working on a POC, have seen this screenshot earlier, unfortunately this was not taken back to citrix as the machines were deleted and re-created later during production phase, this comes up really rare.. have seen this for 2 machines when we requested for 10 machines from a MCS catalog. These are stale machines, cant really do anything with it, but it does have a computer object created. If there is a ticket with citrix please update here.

[nishanthpro.five]

I have figured out this article CTX390438. Please refer this. 

 

 

[nishanthpro.five]

By running the below command help to fix the unused name cached removed.

Update-BrokerNameCache -Machines -Purge -UnusedFor 0
Update-BrokerNameCache -Users -Purge -UnusedFor 0

[Derek Loveless]

Here is another article that specifically calls out that this is in DaaS.  I too found the article posted above, but this one explains why this happens, and that you only need to update the Broker Name Cache for the machines, not the users.
Citrix DaaS - Machines are showing SID value instead of Machine Name in Cloud Console and Remote SDK