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Citrix HDX HTML5 Video Redirection service won't start

Tanuj Chakraborty


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On 8/31/2022 at 11:50 AM, Tanuj Chakraborty said:

Hi everyone, 


I am facing an issue with getting the Citrix HDX HTML5 Video Redirection Service  to start. NO matter what I do the service just wont start. And because of this Microsoft Teams is not optimised for calls in the VDI. Any advice on solving this issue ? Thanks in advance !


VDA version?

Any entries in the Event Viewer?

Likely you need CDF traces and a support case.

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