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Button Clicks not registering in multiple monitor setup - Dell XPS 4K Windows 11


Navneet Puri

Question

Am using Citrix Workspace App Current Release 2205 for windows. Then using an RDP.

Setup is a Dell XPS with Windows 11, display resolution of 3840 x 2400 res, and 250% Scale, and two external monitors each with 3840 x 2160 res and 150% Scale.

When Citrix Opens, I am unable to click on any buttons in the Receiver.

If I remove both monitors and retry, then I'm able to click on the buttons in the Receiver. However that's not a solution as it means I'm down to a single laptop screen.

 

I think the issue is to do with scaling, how to fix it?

 

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