Is it possible to use 2-factor-authentication at https://cis.citrix.com without smartphone/tablet, i.e. using a notebook or desktop computer running the GNU/Linux distribution Fedora? Would it be possible with other operating systems on a notebook/desktop computer?
I was asked by Citrix support to upload files to cis.citrix.com (case 81110411). After logging in to cis.citrix.com I was asked to enroll in 2-factor-authentication. The documentation: https://docs.citrix.com/en-us/citrix-cloud/overview/signing-up-for-citrix-cloud/signing-up-for-citrix-cloud.html#multifactor-authentication-requirements
offers to use computers or mobile device, but step 3 of the enrollment process
prints:
---8<---
Download an authenticator app
1. Go to your phone's app store.
2. Search for "authenticator App."
3. Download an app of your choosing.
...
---8<---
Because I do not have a smartphone or a tablet, only notebooks and desktop computers running GNU/Linux (Fedora), and I do not know how to solve this, I could not continue. I cancelled the enrollment.
In the Citrix ticket I asked for pointers. Answer:
---8<---
It requires a smartphone or tablet to setup the MFA.
I do not see an option to do this using Notebook or Desktop.
You could open a ticket with Citrix Cloud as product to get more assistance on this.
Question
Reneacute Genz
Is it possible to use 2-factor-authentication at https://cis.citrix.com without smartphone/tablet, i.e. using a notebook or desktop computer running the GNU/Linux distribution Fedora? Would it be possible with other operating systems on a notebook/desktop computer?
I was asked by Citrix support to upload files to cis.citrix.com (case 81110411). After logging in to cis.citrix.com I was asked to enroll in 2-factor-authentication. The documentation:
https://docs.citrix.com/en-us/citrix-cloud/overview/signing-up-for-citrix-cloud/signing-up-for-citrix-cloud.html#multifactor-authentication-requirements
offers to use computers or mobile device, but step 3 of the enrollment process
prints:
---8<---
Download an authenticator app
1. Go to your phone's app store.
2. Search for "authenticator App."
3. Download an app of your choosing.
...
---8<---
Because I do not have a smartphone or a tablet, only notebooks and desktop computers running GNU/Linux (Fedora), and I do not know how to solve this, I could not continue. I cancelled the enrollment.
In the Citrix ticket I asked for pointers. Answer:
---8<---
It requires a smartphone or tablet to setup the MFA.
I do not see an option to do this using Notebook or Desktop.
You could open a ticket with Citrix Cloud as product to get more assistance on this.
---8<---
Because https://support.citrix.com/case/manage greets me with "This content is restricted. ..." I cannot create a ticket, hence post here.
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