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Citrix HDX Engine has stopped working - MediaEngineService.exe keeps crashing

Karl Vogt




I'm desperate. Nothing seems to help. I've spent too many hours reading on this support forum and now I give up. Here's the error message:


Citrix HDX Engine has stopped working


Problem Event Name: APPCRASH
Application Name: MediaEngineService.exe
Application Version:
Application Timestamp: 5e5177c0
Fault Module Name: MediaEngineService.exe
Fault Module Version:
Fault Module Timestamp: 5e5177c0
Exception Code: c0000005
Exception Offset: 00bb9cc5
OS Version: 6.1.7601.
Locale ID: 1031
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


It happens only when Skype is being started. I tried many different versions of Citrix Workspace App, Receiver and the HDX Plugin, but to no avail. OS is Windows 7. Can someone tell me, what's going on?

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